According to Peter Brockmann, president of Brockmann & Company, "The benefits of enabling mobile email are manifested in 55% higher employee satisfaction, 21% higher customer satisfaction and 20% higher user satisfaction with the email experience than others. Yet, despite these benefits, four out of five respondents didn't think mobile email was very important to their job performance."

The report, based on the online responses of 520 business users of email services from around the world, defines how 'minlets' are used to improve individual productivity. The report also reveals that the goal of increased responsiveness of mobile email users comes with a price:

  -- Mobile email users receive 16% more email than others.

	  -- 56% of the increase came from coworkers, higherups and automated

	     business processes.

	  -- Mobile email users experience more false-positives - good email trapped

	     as spam - 75% more mobile users than others have lost business as a

	     result of an email never arriving.