Student researchers have an overwhelming preference for online
resources that make the best use of their research time says a new
study by ProQuest, a leading database provider to libraries and
researchers. Students prefer the content available in library databases
for its ability to deliver more relevant information in a single
search. However, if discovery and access to library databases is more
cumbersome than they expect, they will abandon library resources for
the more familiar terrain of Google and Wikipedia.
"Student researchers are keenly aware of the importance of effective
time management," says John Law, ProQuest director of platform
development, who led the study of student research habits. "They
understand that their academic success depends upon their ability to
find and synthesize a large volume of information, judge its relevance,
and incorporate it into their academic experiences. Effective time
management is the only way a student can balance all of the competing
priorities of their academic work with the added demands of employment
and their social lives."
The study, entitled "Observing Students in their Native Habitat,"
monitored students as they were conducting research for actual course
assignments and also collected survey data about how they use online
resources. When study participants were asked to identify which
resource they preferred for academic research and course assignments,
they overwhelmingly preferred library databases. However, students will
opt for Google if they have difficulty navigating the library's
e-resources Web page, if they're faced with multiple obscure links or
"how-to guides," or if they're not aware of the library databases that
pertain to their particular need.
According to the 2007 study, another major barrier to successfully
using library online resources is student's misunderstanding of the
requirement to 'authenticate,' or login to use their library's
resources.
"Many students are simply unaware that from outside of the library,
using any computer with internet access, their student ID is often all
they need to use their library's research databases," said Mr. Law.
"However, if the student attempts to use the database without
authenticating, the resource doesn't work as expected, produces only
limited results or asks the student to purchase the content.
Experiences like these often lead students to return to the open web as
a primary research source"
In addition to identifying the barriers that frustrate students when
using library resources, the study also details the factors that
influence where and how a student initiates research:
-- Students respond well to library instruction on electronic resources
that are presented to them in a class by a research librarian.
Especially important in this regard is raising awareness that a
variety of library databases exist and where to find them.
-- Students place an unusually strong importance on resource
recommendations they receive from their professors. In fact,
students tend to generalize these recommendations across all types
of research assignments and as a result, use databases that may not
be appropriate for the task at hand.
-- Students respond to brand names and possess a relatively high level
of brand awareness. However, knowledge didn't extend much beyond
name and students were rarely able to distinguish between resources
at the database level.
-- Students choose Google and Wikipedia as handy look-up tools for
quick, simple background information, when they need specific fact,
and when they need an unfamiliar term defined. However, students
indicated they did not consider the Google results or information
gleaned from Wikipedia to be authoritative.